[sipx-users] why timeout failure occurs in sipxezphone

["Michael Cohen" <mcohen (at) pingtel.com>]

There are no stun requests or responses in the trace.  Make sure that you have specified a valid STUN server in the configuration.

-Mike

----- Original Message -----

From: Prakash N

To: sipx-dev (at) list.sipfoundry.org ; sipx-users (at) list.sipfoundry.org

Cc: mcohen (at) pingtel.com

Sent: Monday, January 30, 2006 12:38 AM

Subject: Re: [sipx-users] why timeout failure occurs in sipxezphone

Hi

I got an response from voipuser and I attached my cature file from ethereal, could anyone help me in solving my problem.

 

regards

Prakash

dean
Site Admin


Joined: Dec 13, 2003
Posts: 2810
Location: London
Status: Offline

Posted: Jan 29, 2006 - 02:22 PM

---

Sounds to me like you're behind a NAT device that will not work with STUN as the softphone is not getting the resitration reply back from the server.

Port forwarding 5060 and some RTP ports to the PC running the softphone will solve it, but may be a bit of a pain.

Not much we can do there. Commercial SIP based service providers will in this situation provide a proxy. We can't, as it's expensive to provision....

 

 

Are there any alternatives for this problem, if so, Please mail me.

 

Regards

Prakash

 

Prakash N <npk_0 (at) yahoo.co.in> wrote:

Hi,

Please tell why after normally provisioning and registering, in the sipxezphone  (win-xp), "EVENT_CATEGORY_LINESTATE::REGISTER_FAILED::TIMEOUT FAILURE" occurs.

 

Regards

Prakash

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